For many years David Williams trained and facilitated groups across the UK, becoming well known for his dynamic methods of enrolling and involving seminar participants, learning groups, workshop and conference audiences. In recent years he has focused particularly on coaching other facilitators in partnership working and how to engage with groups.

I compiled this collection originally because I needed it myself. That is to say, my mountain of notes, cuttings and print-outs was threatening a landslide in my store cupboard. I could lay a hand on an appropriate quotation just when I required it, provided I had two days� notice of the occasion and nothing else to do but sift through the pile built up over several years.

Whether you believe you can, or whether you believe you can�t, you�re absolutely right.

Henry Ford, US automobile manufacturer, engineer (1863-1947)

Lord, grant that I may always desire more than I can accomplish.

Michelangelo, Italian sculptor, painter, architect, poet (1475-1564)

Destiny is not a matter of chance, it is a matter of choice; it is not a thing to be waited for, it is a thing to be achieved.

William Jennings Bryant, US statesman (1860-1925)

You cannot do anything better in this life than run your own perfect race.

Roger Black, British athlete (b.1966)

The moment of victory is much too short to live for that and nothing else.

Martina Navratilova, Czech/US tennis player (b.1956)

The greatest pleasure in life is doing what people say you cannot do.

Walter Bagehot, British author, economist (1826-1877)

Most of the things worth doing in the world have been declared impossible before they were done.

Louis Brandeis, US supreme court justice (1856-1941)

It is not the mountain we conquer but ourselves.

Sir Edmund Hillary, New Zealand mountaineer and explorer (1919-2008)

In Italy for thirty years under the Borgias they had warfare, terror, murder and bloodshed, but they produced Michelangelo, Leonardo da Vinci and the Renaissance. In Switzerland they had brotherly love, they had five hundred years of democracy and peace, and what did they produce? The cuckoo clock.

Harry Lime, character in �The Third Man� by Graham Greene (1904-1991)

When love and skill work together, expect a masterpiece.

John Ruskin, British author, art critic (1819-1900)

Too low they build who build beneath the stars.

Edward Young, British poet, dramatist, literary critic (1683-1765)

Some of the world�s greatest feats were accomplished by people not smart enough to know they were impossible.

Doug Larson, US marketeer, author (b.1926)

You can�t leave footprints on the sands of time if you�re sitting on your butt. And who wants to leave buttprints in the sands of time?

Bob Moawad, US author (b.1946)

Nothing is as easy as it looks.

People are always blaming their circumstances for what they are. I don�t believe in circumstances. The people who get on in the world are the people who get up and look for the circumstances they want and if they can�t find them, make them.

George Bernard Shaw, Irish playwright, essayist (1856-1950)

Advertising is of the very essence of democracy. An election goes on every minute of the business day across the counters of hundreds of thousands of stores and shops where the customers state their preferences and determine which manufacturer and which product shall be the leader today, and which shall lead tomorrow.

Bruce Barton, US author, advertising executive (1886-1967)

If you make a product good enough the public will make a path to your door, says the philosopher. But if you want the public in sufficient numbers, you would better construct a highway. Advertising is that highway.

William Randolph Hearst, US newspaper magnate (1863-1951)

Many a small thing has been made large by the right kind of advertising.

Samuel Clemens, known as Mark Twain, US author (1835-1910)

Promise, large promise, is the soul of an advertisement.

Samuel Johnson, British poet, lexicographer (1709-1784)

In our factory, we make lipstick. In our advertising, we sell hope.

Charles Revlon, US businessman (1906-1975)

The philosophy behind much advertising is based on the old observation that every man is really two men � the man he is and the man he wants to be.

William Feather, US author, publisher (1889-1981)

Great designers seldom make great advertising men, because they get overcome by the beauty of the picture � and forget that merchandise must be sold.

James Randolph Adams, US advertising executive (1898-1956)

When you advertise fire extinguishers, open with the fire.

David Ogilvy, US advertising executive (1911-1999)

It is not the purpose of the ad or commercial to make the reader or listener say, �My, what a clever ad.� It is the purpose of advertising to make the reader or listener say, �I believe I�ll buy one when I�m shopping tomorrow.�

Morris Hite, US advertising guru, author (1910-1983)

We want consumers to say, �That�s a hell of a product� instead of, �That�s a hell of an ad.�

Leo Burnett, US advertising executive (1891-1971)

The product that will not sell without advertising will not sell profitably with advertising.

Albert Lasker, US businessman, father of modern advertising (1880-1952)

Doing business without advertising is like winking at a girl in the dark. You know what you are doing, but nobody else does.

Edgar Watson Howe, US editor, author, essayist (1853-1937)

The business that considers itself immune to the necessity for advertising sooner or later finds itself immune to business.

Derby Brown, US advertising executive (1883-??)

Let advertisers spend the same amount of money improving their product that they do on advertising and they wouldn�t have to advertise it.

Will Rogers, US actor, humorist (1879-1935)

The best ad is a good product.

Alan H Meyer, US academic, business author

The secret of all effective originality in advertising is not the creation of new and tricky words and pictures, but one of putting familiar words and pictures into new relationships.

Leo Burnett, US advertising executive (1891-1971)

The trouble with us in America isn�t that the poetry of life has turned into prose, but that it has turned into advertising copy.

Louis Kronenberger, US critic (1904-1980)

The art of advertisement, after the American manner, has introduced into all our lives such a lavish use of superlatives that no standard of value whatever is intact.

Wyndham Lewis, British author, painter (1882-1957)

Advertising in the final analysis should be news. If it is not news it is worthless.

Adolph S Ochs, US newspaper publisher (1858-1935)

Asked about the power of advertising in research surveys, most agree that it works, but not on them.

Eric Clark, US advertising guru, author

I know half of the money I spend on advertising is wasted, but I can never find out which half.

John Wanamaker, US merchant, retail executive (1838-1922)

The value of an advertisement is in inverse ratio to the number of times it has been used.

Raymond Rubicam, US advertising executive (1892-1978)

What a distressing contrast there is between the radiant intelligence of the child and the feeble mentality of the average adult.

Sigmund Freud, Austrian founder of psychoanalysis (1856-1939)

You're only young once, but you can be immature forever.

The greatest discovery of any generation is that a human being can alter his life by altering his attitude.

William James, US philosopher, psychologist (1842-1910)

There are no menial jobs, only menial attitudes.

William Bennett, US federal official (b. 1943)

The optimist sees the rose and not its thorns; the pessimist stares at the thorns, oblivious to the rose.

Kahlil Gibran, Lebanese philosopher, author, poet (1883-1931)

Science may have found a cure for most evils; but it has found no remedy for the worst of them all � the apathy of human beings.

Helen Keller, US author, lecturer (1880-1968)

Students with high hopes set themselves higher goals and know how to work hard to attain them. When you compare students of equivalent intellectual aptitude on their academic achievements, what sets them apart is hope.

Charles Richard Snyder, US sociologist (1944-2006)

People who are optimistic see a failure due to something that can be changed so that they can succeed next time around, while pessimists take the blame for failure, ascribing it to some lasting characteristic that they are helpless to change.

Daniel Goleman, US psychologist, author (b. 1946)

Men are disturbed, not by things, but by the view which they take of them.

Epictetus (1^st Century BC)

The art of being yourself at your best is the art of unfolding your personality into the person you want to be. Be gentle with yourself, learn to love yourself, to forgive yourself, for only as we have the right attitude towards ourselves can we have the right attitude towards others.

Wilferd Arlan Peterson, US poet, author (1900-1995)

If we wait for the moment when everything, absolutely everything is ready, we will never begin.

Ivan Turgenev, Russian author (1818-1883)

Brevity is a great charm of eloquence.

Marcus Tullius Cicero, Roman statesman, orator (106-43 BC)

The most valuable of all talents is that of never using two words when one will do.

Thomas Jefferson, US President (1741-1826)

Beware of the fool whose volume of words is as that of ten men, a hundred arrows shot and each one wide of the target. If thou art wise, shoot one and that one straight.

Saadi, Persian poet (1184-c.1291)

It is my ambition to say in ten sentences what others say in a whole book.

Friedrich Nietzsche, German philosopher (1844-1900)

A specification that will not fit on one page of 8.5 x 11 inch paper cannot be understood.

Mark Ardis, US software engineer

It is more interesting to explore a topic than to exhaust it.

Mark McCormack, US sports agent (1930-2003)

If you can�t say it in thirty seconds, you probably can�t say it at all. If you know, you can make any point very well in thirty seconds.

Terry Mayo Sullivan, US TV news presenter (1943-1994)

Every revolution evaporates and leaves behind only the slime of a new bureaucracy.

Franz Kafka, Czechoslovakian author (1883-1924)

The only thing that saves us from bureaucracy is its inefficiency.

Eugene McCarthy, US author, senator (1916-2005)

Bureaucrats write memoranda both because they appear to be busy when they are writing and because the memos, once written, immediately become proof that they were busy.

Charles Peters, US editor, author (b. 1926)

The government is extremely fond of amassing great quantities of statistics. These are raised to the nth degree, the cube roots are extracted, and the results are arranged into elaborate and impressive displays. What must be kept ever in mind, however, is that in every case, the figures are first put down by a village watchman, and he puts down anything he damn well pleases.

�Josiah Stamp, British economist, businessman (1880-1941)

Useless laws weaken the necessary laws.

Charles de Secondat Montesquieu, French philosopher, jurist (1689-1755)

The one unchangeable certainty is that nothing is unchangeable or certain.

John F Kennedy, US President (1917-1963)

To live is to change, and to be perfect is to have changed often.

John Henry Newman, British religious leader, prelate, author (1801-1890)

The only thing necessary for evil to triumph is that good people do nothing � you must be the change that you want to see in the world.

Mahatma Gandhi, Indian nationalist leader (1869-1948)

Every change or reform you make is going to have consequences you don�t like.

If you have come here to do something for me, you are wasting your time; if you have come here because your transformation is directly involved with mine, let�s get to work.

Australian aborigine leader to a social worker

In the long history of humankind (and animalkind too) those who learned to collaborate and improvise most effectively have prevailed.

Charles Darwin, British naturalist (1809-1882)

None of us is as smart as all of us.

Chinese proverb

I not only use all the brains I have, but all I can borrow.

Woodrow Wilson, US President (1856-1924)

If you have an apple and I have an apple and we exchange these apples, then you and I will still each have one apple. But if you have an idea and I also have an idea and we exchange these ideas, then each of us will have two ideas.

George Bernard Shaw, Irish playwright, essayist (1856-1950)

Many ideas grow better when transplanted into another mind than in the one where they sprang up.

Oliver Wendell Holmes, US essayist, poet (1809-1894)

Great discoveries and improvements invariably involve the cooperation of many minds.

Alexander Graham Bell, British inventor (1847-1922)

We are all angels with one wing; we can only fly while embracing each other.

Luciano de Crescenzo, Italian author (b. 1928)

Every man works better when he has companions working in the same line, and yielding to the stimulus of suggestions, comparisons, emulation. Great things have of course been done by solitary workers; but they have usually been done with double the pains they would have cost if they had been produced in more genial circumstances.

Henry James, US author (1843-1916)

Change does not take time. It takes commitment.

Thomas Crum, US management consultant, presenter

Nothing great will ever be achieved without great men, and men are great only if they are determined to be so.

Charles de Gaulle, French President, general (1890-1978)

Never doubt that a small group of thoughtful, committed citizens can change the world; indeed it is the only thing that ever does.

Margaret Mead, US anthropologist (1901-1978)

Commit yourself to a dream. Nobody who tries to do something great but fails is a total failure. Why? Because he can always rest assured that he succeeded in life�s most important battle � he defeated his fear of trying.

Robert Schuller, US clergyman, author (b. 1926)

Consider the postage stamp. Its usefulness consists in the ability to stick to one thing till it gets there.

John Billings, US humorist (1818-1885)

Individual commitment to a group effort � that is what makes a team work, a company work, a society work, a civilisation work.

Vince Lombardi, US football coach (1913-1970)

Everything�s in the mind. That�s where it all starts. Knowing what you want is the first step towards getting it.

Mae West, US actress (1893-1980)

Faithless is he that says farewell when the road darkens.

Gimli, character in a novel by J R R Tolkien (1892-1973)

I know that you believe that you understood what you think I said, but I am not sure you realise that what you heard is not what I meant.

Robert J McCloskey, US diplomat (1922-1996)

The single biggest problem in communication is the illusion that it has taken place.

George Bernard Shaw, Irish playwright, essayist (1856-1950)

Inform all the troops that communication has completely broken down.

Ashleigh Brilliant, British philosopher, author (b. 1933)

A leader cannot afford to be a good communicator. He must be a great communicator.

WillamTerrell Hodges, US Federal judge (b. 1934)

If an organisation is to work effectively, the communication should be through the most effective channel regardless of the organisation chart.

Daniel Packard, US electrical engineer, entrepreneur (1912-1996)

If you don�t give people information, they�ll make up something to fill the void.

Carla O�Dell, US management consultant, author

I used to think I was poor. Then they told me I wasn�t poor, I was needy. Then they told me it was self-defeating to think of myself as needy. I was deprived. (Oh not deprived but rather underprivileged.) Then they told me that underprivileged was over-used. I was disadvantaged. I still don�t have a dime. But I have a great vocabulary.

Jules Feiffer, US cartoonist, author (b. 1929)

It often shows an excellent command of language to say nothing.

Karol Newlin

Every morning in Africa, a gazelle wakes up. It knows it must outrun the fastest lion or it will be killed. Every morning in Africa, a lion wakes up. It knows it must run faster than the slowest gazelle, or it will starve. It doesn�t matter whether you�re a lion or a gazelle � when the sun comes up, you�d better be running.

African proverb

To conquer the enemy without recourse to war is the most desirable. The highest form of generalship is to conquer the enemy by strategy.

Sun Tzu, Chinese military strategist, general (c.544-c.496 BC)

The biggest things are always the easiest to do because there is no competition.

William Cornelius Van Horne, Canadian railway magnate (1843-1915)

Competition brings out the best in products, and the worst in people.

David Sarnoff, US businessman (1891-1971)

Do your work with your whole heart, and you will succeed � there�s so little competition.

Elbert Hubbard, US publisher, editor (1856-1915)

The computer business is changing so quickly these days that sometimes we feel as if we�re in the fresh-produce business.

Safi Qureshey, US executive AST research (b. 1951)

He who stops being better stops being good.

Oliver Cromwell, English soldier, statesman (1599-1658)

There�s only one corner of the universe you can be certain of improving, and that�s your own self.

Aldous Huxley, British author (1894-1963)

It is necessary to try to surpass oneself always; this occupation ought to last as long as life.

Christina, Queen of Sweden (1632-1654)

The road to success is always under construction.

James C Miller, US economist, politician (b. 1942)

We must not, in trying to think about how we can make a big difference, ignore the small daily differences we can make which, over time, add up to big differences that we often cannot foresee.

Marian Wright Edelman, US lawyer (b. 1939)

Great things are done by a series of small things brought together.

Vincent Van Gogh, Dutch painter (1853-1890)

There is no brilliant single stroke that is going to transform the water into wine or straw into gold.

Coleman Young, US senator (1918-1997)

You can�t improve 100% in one thing. But you can improve 1% in 100 things.

John Willard Marriott, US executive, Marriott Hotels (b. 1932)

The rung of the ladder was never meant to rest upon, but only to hold a man�s foot long enough to enable him to put the other somewhat higher.

Thomas Henry Huxley, British biologist (1825-1895)

The productivity of people requires continuous learning, as the Japanese have taught us. It requires adoption in the West of the specific Japanese Zen concept where one learns to do better what one already does well.

Peter Drucker, US management author (1909-2005)

Improvement makes straight roads; but the crooked roads without improvement are roads of genius.

William Blake, British poet, painter, engineer (1757-1827)

Success is the sum of small efforts, repeated day in and day out.

Robert Collier, US advertising copywriter (1885-1950)

Without continual growth and progress, such words as improvement, achievement and success have no meaning.

Benjamin Franklin, US statesman, author, scientist (1707-1790)

Have no fear of perfection � you�ll never reach it.

Salvador Dali, Spanish artist (1904-1989)

Life�s most urgent question is: what are you doing for others?

Martin Luther King Jr, US civil rights leader (1929-1968)

If there be any truer measure of a man than by what he does, it must be by what he gives.

Robert South, British clergyman (1634-1716)

We are here on earth to do for others. What the others are here for, I don�t know.

W H Auden, British poet (1907-1973)

From what we get, we can make a living; what we give, however, makes a life.

Arthur Ashe, US tennis player (1943-1993)

The simplest and shortest ethical precept is to be served as little as possible � and to serve others as much as possible.

Leo Tolstoy, Russian author (1828-1910)

It is one of the most beautiful compensations in life that no man can sincerely try to help another without helping himself.

Ralph Waldo Emerson, US essayist, poet (1803-1882)

The miracle is this; the more we share, the more we have.

Leonard Nimoy, US actor (b. 1931)

No man, who continues to add something to the material, intellectual and moral well-being of the place in which he lives, is left long without proper reward.

Booker T Washington, US reformer, teacher (1856-1915)

There was never a person who did anything worth doing that did not receive more than he gave.

Henry Ward Beecher, US preacher, author (1813-1887)

Beginning today, treat everyone you meet as if they were going to be dead by midnight. Extend to them all the care, kindness and understanding you can muster, and do it with no thought of any reward. Your life will never be the same again.

Augustine (Og) Mandino, US insurance businessman, author (1923-1996)

For it is in giving that we receive.

Francis of Assisi, Italian friar (1182-1226)

You can�t hold a man down without staying down with him.

Booker T Washington, US reformer, teacher (1856-1915)

You do not lead by hitting people over the head � that�s assault, not leadership.

Dwight D Eisenhower, US President, general (1890-1969)

Those who can command themselves, command others.

William Hazlitt, British journalist, essayist (1778-1830)

People have changed. They know more, they want to know more, they expect more, they want to be more, they want to fill up their lives with work that has meaning. There�s no time to worry about keeping everybody in line. Control is an illusion only achieved when people are controlling themselves.

David Firth, British management author (b. 1949)

Courage is one step ahead of fear.

Coleman Young, US senator (1918-1997)

Always do what you are afraid to do.

Ralph Waldo Emerson, US essayist, poet (1803-1882)

Far better to dare mighty things, to win glorious triumphs, even though chequered by failure, than to take rank with those poor spirits who neither enjoy nor suffer much... in the grey twilight that knows neither victory nor defeat.

Theodore Roosevelt, US President (1858-1919)

You gain strength, courage and confidence by every experience in which you really stop to look fear in the face. You are able to say to yourself, �I have lived through this horror. I can take the next thing that comes along.� You must do the thing you think you cannot do.

Eleanor Roosevelt, US United Nations delegate (1884-1962)

The greater the difficulty, the more glory in surmounting it. Skilful pilots gain their reputation from storms and tempests.

Epictetus, Greek philosopher (55-135 AD)

The bravest are surely those who have the clearest vision of what is before them, glory and danger alike, and yet notwithstanding, go out and meet it.

Pericles, Greek statesman (495-429 BC)

A great deal of talent is lost to the world for want of a little courage.

Johann Wolfgang von Goethe, German poet, letter-writer (1749-1832)

Sometimes you just have to take the leap, and build your wings on the way down.

Kobi Yamada, US marketeer, author

Security is mostly superstition. It does not exist in nature, nor do the children of men as a whole experience it. Avoidance of danger is not safer in the long run than outright exposure. Life is either a daring adventure, or nothing.

Helen Keller, US author, lecturer (1880-1968)

It is better to err on the side of daring than the side of caution.

Alvin Toffler, US management author, editor (b. 1928)

Whenever you see a successful business, someone once made a courageous decision.

Peter Drucker, US management author (1909-2005)

Success is not final, failure is not fatal: it is the courage to continue that counts.

Winston Churchill, British Prime Minister (1874-1965)

Efforts and courage are not enough without purpose and direction.

John F Kennedy, US President (1917-1963)

Courage is the main quality of leadership, in my opinion: courage to initiate something and keep it going � pioneering an adventurous spirit to blaze new ways.

Walt Disney, US artist, film producer (1901-1966)

Let me win, but if I cannot win, let me be brave in the attempt.

Special Olympics motto

A hunch is creativity trying to tell you something.

Frank Capra, Italian/US film director (1897-1991)

Confusion is the welcome mat at the door of creativity.

Michael J Gelb, US author, educator (b. 1952)

Creativity is a type of learning process where the teacher and pupil are located in the same individual.

Arthur Koestler, British author (1905-1983)

Why do we only ever play these games � games that are designed to stimulate us, to solve differences and to make us think creatively � in the training room?

David Firth, British management author (b. 1949)

Think before you speak is criticism�s motto: speak before you think, creation�s.

E M Forster, British author (1879-1970)

Creativity is the ability to see relationships where none exist.

Thomas Disch, US author (1940-2008)

Storm and Silence � the two modes of group creativity. Together they unlock a world of rich inspiration.

David Williams, British author, presenter (b. 1950)

To knock a thing down, especially if it is cocked at an arrogant angle, is a deep delight of the blood.

George Santayana, US philosopher, poet (1863-1952)

For every action, there is an equal and opposite criticism.

When a finger points at the moon the imbecile looks at the finger.

Zen koan

Curiosity is one of the most permanent and certain characteristics of a vigorous mind.

Samuel Johnson, British poet, critic, lexicographer (1709-1784)

The important thing is not to stop questioning. Curiosity has its own reason for existing. One cannot help but be in awe when he contemplates the mysteries of eternity, of life, of the marvellous structure of reality. It is enough if one tries merely to comprehend a little of this mystery every day. Never lose a holy curiosity.

Albert Einstein, German physicist (1979-1955)

I roamed the countryside searching for the answers to things I did not understand. Why shells existed on the tops of mountains along with the imprints of coral and plant and seaweed usually found in the sea. Why the thunder lasts a longer time than that which causes it and why immediately on its creation the lightning becomes visible to the eye while thunder requires time to travel. How the various circles of water form around the spot which has been struck by a stone and why a bird sustains itself in the air. These questions and other strange phenomena engaged my thought throughout my life.

Leonardo da Vinci, Italian painter, sculptor, architect, engineer (1452-1519)

Men go abroad to wonder at the height of mountains, at the huge waves of the sea, at the long courses of the rivers, at the vast compass of the ocean, at the circular motions of the stars; and they pass by themselves without wondering.

Augustine, Latin scholar, high priest (354-430 AD)

We keep moving forward, opening up new doors, and doing new things, because we are curious � and curiosity keeps leading us down new paths.

Walt Disney, US artist, film producer (1901-1966)

Change pace. Go to work next Thursday and declare it a miniature golf day. Showing a training film this afternoon? Order popcorn for every participant. Curiosity has a lot to do with looking at the world through slightly cockeyed glasses.

Tom Peters, US management author, presenter (b. 1942)

I like to think that I walk through life with my eyebrows continually raised.

Warren Bennis, US academic, management author (b. 1925)

Curiosity is the wick in the candle of learning.

William Ward, British author, theologian (1812-1882)

Complacency is the enemy of curiosity.

Charles Handy, Irish management consultant, author (b. 1924)

It is not the employer who pays your wages. Employers only handle money. It is the customer who pays your wages.

Henry Ford, US automobile manufacturer, engineer (1863-1947)

Companies can�t give job security, only customers can.

Jack Welch, US executive, utility chief (b. 1935)

Consumers are statistics. Customers are people.

Stanley Marcus, US retail executive (1905-2002)

The only real voyage of discovery consists not in seeking new landscapes but in having new eyes.

Marcel Proust, French author (1871-1922)

It is by logic that we prove, but by intuition that we discover.

Henri Poincare, French mathematician (1854-1912)

No great discovery was ever made without a bold guess.

Isaac Newton, British physicist, mathematician (1642-1727)

Discovery consists of seeing what everybody has seen and thinking what nobody has thought.

Albert von Szent-Gyorgyi, US biochemist (1893-1986)

One of the advantages of being disorderly is that one is constantly making exciting discoveries.

A A Milne, British author (1882-1956)

The more original a discovery, the more obvious it seems afterwards.

Arthur Koestler, British author (1905-1983)

It will come unexpectedly from the depths of tortured silence in a shot of sudden exhilaration � that Eureka moment.

David Williams, British author, presenter (b. 1950)

The only way round is through.

Robert Frost, US poet (1874-1963)

The greatest obstacle to discovery is not ignorance � it is the illusion of knowledge.

Daniel J Boorstin, US media author, historian (1914-2004)

The only limit to our realisation of tomorrow will be the doubts of today.

Franklin D Roosevelt, US President (1882-1945)

Doubt is not a pleasant condition, but certainty is absurd.

Fran�ois-Marie Arouet, known as Voltaire, French philosopher (1694-1778)

I love to doubt as well as know.

Durante degli Alighieri, known as Dante, Italian poet (1265-1321)

Tell people there are more than 300,000 billion stars in the universe and they will believe you without question. Tell them a porch railing has wet paint on it and they have to touch it to make sure.

Jaeger

If you would be a real seeker after truth, it is necessary that at least once in your life you doubt, as far as possible, all things.

Ren� Descartes, French philosopher (1596-1650)

Everything starts as somebody�s daydream.

Larry Niven, US science fiction author (b. 1938)

You see things and you say �Why?� But I dream things that never were and say �Why not?�

George Bernard Shaw, Irish playwright, essayist (1856-1950)

I used to think as I looked out on the Hollywood night, �There must be thousands of girls sitting alone like me, dreaming of becoming a movie star.� But I�m not going to worry about them. I�m dreaming the hardest.

Norma Jeane Baker, known as Marilyn Monroe, US actress (1926-1962)

If you give a man a fish, he will have a single meal. If you teach him how to fish, he will eat all his life.

Guan Zhong, Chinese politician, statesman (720-645 BC)

If you are planning for a year, sow rice; if you are planning for a decade, plant trees; if you are planning for a lifetime, educate people.

Chinese proverb

Education is our passport to the future, for tomorrow belongs to the people who prepare for it today.

Malcolm Little, known as Malcolm X, US civil rights activist (1926-1965)

Education is the most powerful weapon which you can use to change the world.

Nelson Mandela, South African statesman (b. 1918)

Everybody is ignorant, only on different subjects.

Will Rogers, US actor, humorist (1879-1935)

If you think education is expensive � try ignorance.

Derek Bok, US lawyer, educator (b. 1930)

Education makes people easy to lead, but difficult to drive; easy to govern, but impossible to enslave.

Henry Peter Brougham, British jurist, politician (1778-1868)

It is the mark of an educated mind to be able to entertain a thought without accepting it.

Aristotle, Greek philosopher, scientist, physician (384-322 BC)

The only thing that interferes with my learning is my education.

Albert Einstein, German physicist (1879-1955)

It is, in fact, nothing short of a miracle that the modern methods of instruction have not yet entirely strangled the holy curiosity of inquiry.

Albert Einstein, German physicist (1879-1955)

Almost every organisation I have ever worked with claims to place a high value on empowerment. Almost none really means it.

Will Schutz, US psychologist, author (1925-2002)

A leader must not only be willing to give opportunity to others, but must be in the business of creating opportunity for others.

William Terrell Hodges, US federal judge (b. 1934)

Don�t tell people how to do things. Tell them what to do and let them surprise you with their results.

George S Patton, US general (1885-1945)

Surround yourself with the best people you can find, delegate authority, and don�t interfere.

Ronald Reagan, US President, actor (1911-2004)

You cannot mandate productivity, you must provide the tools to let people become their best.

Steve Jobs, US executive, co-founder of Apple Computer Inc (b. 1955)

The best executive is one who has sense enough to pick good people to do what he wants them to do, and self-restraint enough to keep from meddling with them while they do it.

Theodore Roosevelt, US President (1858-1919)

Here lies a man who knew how to enlist the service of better men than himself.

Tombstone of Andrew Carnegie, British industrialist, philanthropist (1835-1919)

The ultimate leader is one who is willing to develop people to the point that they surpass him or her in knowledge and ability.

Fred A Manske Jr, US management author

The ultimate motivational empowerment question: Could you show me how to do that?

David Firth, British management author (b. 1949)

Proper leadership empowers the workforce. An empowered workforce means one that�s committed, that feels they�re learning, that they�re competent. They have a sense of human bond, a sense of community, a sense of meaning in their work.

Warren Bennis, US academic, management author (b. 1925)

As the walls come down, we can master change by sharing a common set of goals and purposes, by giving people the data they need so they can guide and direct their own actions.

Rosabeth Moss Kanter, US academic, management author (b. 1943)

Participation is not empowerment.

Daniel Quinn Mills, US academic management author (b. 1941)

If you would lift me you must be on higher ground.

Ralph Waldo Emerson, US essayist, poet (1803-1882)

Those who are lifting the world upward and onward are those who encourage more than criticise.

Elizabeth Harrison, US educator (1849-1927)

Material things aside, we need no advice but approval.

Gabrielle Bonheur �Coco� Chanel, French fashion designer (1883-1971)

Correction does much, but encouragement does more. Encouragement after censure is as the sun after a shower.

Johann Wolfgang von Goethe, German poet, letter-writer (1749-1832)

There is no such thing as �self-made� man. We are made up of thousands of others. Everyone who has ever done a kind deed for us, or spoken one word of encouragement to us, has entered into the make-up of our character and of our thoughts, as well as our success.

George Matthew Adams, US newspaper magnate (1878-1962)

Flatter me, and I may not believe you. Criticise me and I may not like you. Ignore me, and I may not forgive you. Encourage me, and I will not forget you.

William Arthur Ward, US academic, author (1921-1994)

Keep away from people who try to belittle your ambitions. Small people always do that, but the really great make you feel that you, too, can become great.

Samuel Langhorne Clemens, known as Mark Twain, US author (1835-1910)

The real secret of success is enthusiasm.

Walter Chrysler, US businessman, founder of Chrysler Corporation (1875-1940)

If you can give your son or daughter only one gift, let it be enthusiasm.

Bruce Barton, US author, advertising executive (1886-1967)

Enthusiasm is the electricity of life. How do you get it? You act enthusiastic until you make it a habit.

Gordon Parks, US film director, photographer, author (1912-2006)

You can do anything if you have enthusiasm. Enthusiasm is the yeast that makes your hopes rise to the stars. With it, there is accomplishment. Without it there are only alibis.

Henry Ford, US automobile manufacturer, engineer (1863-1947)

A man can succeed at almost everything for which he has unlimited enthusiasm.

Charles Schwab, US industrialist (1862-1939)

Flaming enthusiasm, backed by horse sense and persistence, is the quality that most frequently makes for success.

Dale Carnegie, US lecturer, author (1888-1955)

You can�t sweep people off their feet if you can�t be swept off your own.

Clarence Day, US author (1874-1935)

Leadership is leaving zest in your wake.

Tom Peters, US management author, presenter (b. 1942)

Every production of genius must be the production of enthusiasm.

Benjamin Disraeli, British Prime Minister (1804-1881)

The man who feels no enthusiasm for his work will never accomplish anything worthwhile.

William Cornelius Van Horne, Canadian railway magnate (1843-1915)

No person who is enthusiastic about his work has anything to fear from life.

Samuel Goldwyn, Polish/US film producer (1882-1974)

Every great and commanding moment in the annals of the world is the triumph of somebody�s enthusiasm.

Ralph Waldo Emerson, US essayist, poet (1803-1882)

There is a real magic in enthusiasm. It spells the difference between mediocrity and accomplishment.

Norman Vincent Peale, US author, clergyman (1898-1993)

One man has enthusiasm for thirty minutes, another for thirty days, but it is the man who has it for thirty years who makes a success of life.

Edward Burgess Butler, US retail businessman (1853-1928)

Keep your face to the sunshine and you cannot see the shadow.

Helen Keller, US author, lecturer (1880-1968)

The world is full of willing people, some willing to work, the rest willing to let them.

Robert Frost, US poet (1874-1963)

If you aren�t fired with enthusiasm, you will be fired with enthusiasm.

Vince Lombardi, US football coach (1913-1970)

What America needs is more young people who will carry to their jobs the same enthusiasm for getting ahead that they display in traffic.

M A Kelly

We act as though comfort and luxury were the chief requirements of life, when all that we need to make us happy is something to be enthusiastic about.

Charles Kingsley, British clergyman, author (1819-1879)

It isn�t pollution that�s harming the environment. It�s the impurities in our air and water that are doing it.

Dan Quayle, US Vice President (1918-1996)

Any fine morning a power saw can fell a tree that took a thousand years to grow.

Edwin Way Teale, US naturalist, photographer (1899-1980)

We do not inherit this land from our ancestors; we borrow it from our children.

Haida Indian saying

A society grows great when old men plant trees whose shade they know they shall never sit in.

Greek proverb

The best use of life is to spend it for something that outlasts life.

William James, US philosopher, psychologist (1842-1910)

Be the best. If others don�t see it, who cares?

Orpah Gail Winfrey, known as Oprah Winfrey, US talk show host, actress (b. 1954)

You do not merely want to be considered just the best of the best. You want to be considered the only ones who do what you do.

Jerry Garcia, US rock musician (1942-1995)

It takes a long time to bring excellence to maturity.

Titus Livy, Roman historian (59 BC � 17 AD)

Infinite striving to be the best is man�s duty, it is its own reward. Everything else is in God�s hands.

Mahatma Gandhi, Indian nationalist leader (1869-1948)

Learn to say �no� to the good so you can say �yes� to the best.

John C Maxwell, US clergyman, author (b. 1947)

A Zen master once asked an audience of Westerners what they thought was the most important word in the English language. After giving his listeners the chance to think about such favourites as love, truth, failure and so on, he said, �No, it�s a three letter word: it�s the word let. Let it be. Let in happen.�

W Timothy Gallwey, US author (b. 1938)

There are two ways of being creative. One can sing and dance. Or one can create an environment in which singers and dancers flourish.

Warren Bennis, US academic, management author (b. 1925)

What we call leadership consists mainly of knowing how to follow. The wise leader stays in the background and facilitates other people�s process.

John Heider, US management author (b. 1960)

There are no problem people, only problem facilitators, who can�t cope with energy and creativity.

Trevor Bentley, US facilitator, author

Get the facts, or the facts will get you. And when you get �em, get �em right, or they will get you wrong.

Thomas Fuller, English preacher, scholar, author (1608-1661)

Get your facts first, then you can distort them as you please.

Samuel Langhorne Clemens, known as Mark Twain, US author (1835-1910)

If you�re not failing every now and again, it�s a sign you�re not doing anything very innovative.

Allen Stewart Konigsberg, known as Woody Allen, US film actor, director (b. 1935)

A man who smiles when things go wrong has thought of someone he can blame it on.

If you have twenty-five priorities, you have none. And if you don�t know it, your customers do.

Jan Carlzon, Swedish businessman, airline executive (b. 1941)

There is nothing so useless as doing efficiently that which should not be done at all.

Peter Drucker, US management author (1909-2005)

Suppose you were taking a course in parachuting and there were 100 things to learn to do successfully. You correctly identified 99 of these 100 items on the written test. But on your first jump, you couldn�t remember how to pull the rip cord, which was the item you missed. You�d probably earn a posthumous A for the course from most teachers, but it wouldn�t bring you back from the dead. If you want to jump safely, worry less about your test score and worry about what�s important and what�s not. Then learn and do the important things.

Wess Roberts, US author (b. 1946)

Those who cannot tell what they desire or expect, still sigh and struggle with indefinite thoughts and vast wishes.

Ralph Waldo Emerson, US essayist, poet (1803-1882)

Anyone can do any amount of work provided it isn�t the work he is supposed to be doing at that moment.

Robert Benchley, US humorist (1889-1945)

Work should be more fun than fun.

Noel Coward, British actor, playwright, composer (1899-1973)

The man who does not work for the love of work but only for money is not likely to make money nor find much fun in life.

Charles Schwab, US industrialist (1862-1939)

Serious-minded people have few ideas. People with ideas are never serious.

Paul Valery, French poet, critic (1871-1945)

Make a resolution not to become suspicious when you hear people laughing.

David Firth, British management author (b. 1949)

Laughter is the shortest distance between two people.

Victor Borge, Danish entertainer, pianist (1909-2000)

First you have to have fun. Second, you have to put love where your labour is. Third, you have to go in the opposite direction to everyone else.

Anita Roddick, British retail executive, founder of The Body Shop (1942-2007)

If people never did silly things, nothing intelligent would ever get done.

Ludwig Wittgenstein, Austrian philosopher (1889-1951)

A little nonsense now and then is cherished by the wisest men.

Willie Wonka, character in �Charlie and the Chocolate Factory� by Roald Dahl, British author (1916-1990)

We�re all working harder and faster. But unless we�re also having fun the transformation doesn�t work.

Jack Welch, US executive, utility chief (b. 1935)

I like nonsense, it wakes up the brain cells. Fantasy is a necessary ingredient in living, it�s a way of looking at life through the wrong end of the telescope and that enables you to laugh at life�s realities.

Geisel Theodor Seuss, known as Dr Seuss, US author (1904-1991)

The one serious conviction that a man should have is that nothing is to be taken too seriously.

Nicholas Butler, US educator, Nobel Peace Prize winner (1862-1947)

Seriousness is the only refuge of the shallow.

Oscar Wilde, Irish dramatist, poet (1854-1900)

Remember, today is the tomorrow you worried about yesterday.

Dale Carnegie, US lecturer, author (1888-1955)

Tomorrow is often the busiest time of the year.

One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man.

Elbert Hubbard, US publisher, editor (1856-1915)

Genius is that energy which collects, combines, amplifies and animates.

Samuel Johnson, British poet, critic, lexicographer (1709-1784)

It takes a lot of time to be a genius; you have to sit around so much doing nothing, absolutely nothing.

Gertrude Stein, US author (1874-1946)

When a true genius appears in the world, you may know him by this sign, that the dunces are all in confederacy against him.

Jonathan Swift, Irish clergyman, poet, satirist (1667-1745)

In the republic of mediocrity, genius is dangerous.

Robert G Ingersoll, US politician, orator (1833-1899)

Jealousy is the tribute mediocrity pays to genius.

Fulton John Sheen, US clergyman, evangelist (1895-1979)

Genius begins great works; labour alone finishes them.

Joseph Joubert, French essayist, moralist (1754-1824)

Genius, in truth, means little more than the faculty of perceiving in an unhabitual way.

William James, US philosopher, psychologist (1842-1910)

Talent is that which is in a man�s power; genius is that in whose power a man is.

John Russell Lowell, US poet, critic, statesman (1819-1891)

Towering genius disdains a beaten path. It seeks regions hitherto unexplored.

Abraham Lincoln, US President (1809-1865)

Adversity reveals genius, prosperity conceals it.

Horace, Roman poet, satirist (65-8 BC)

Innovators and men of genius have almost always been regarded as fools at the beginning (and very often at the end) of their careers.

Fyodor Dostoyevsky, Russian author, essayist (1821-1881)

Forgive him, for he believes that the customs of his tribe are the laws of nature.

George Bernard Shaw, Irish playwright, essayist (1856-1950)

If you have always done it that way, it�s probably wrong.

Charles F Kettering, US engineer, inventor (1876-1958)

If you always do what you�ve always done, you�ll always get what you�ve always got.

Ed Foreman, US politician, entrepreneur (b. 1933)

New opinions are always suspected and usually opposed, without any other reason but because they are not already common.

John Locke, English philosopher (1632-1704)

It is hard to let old beliefs go. They are familiar. We are comfortable with them and have spent years building systems and developing habits that depend on them. Like a man who has worn eyeglasses so long that he forgets he has them on, we forget that the world looks to us the way it does because we have become used to seeing it that way through a particular set of lenses. Today, however, we need new lenses. And we need to throw the old ones away.

Kenichi Ohmae, Japanese management consultant (b. 1943)

It seems, in fact, as though the second half of a man�s life is made up of nothing but the habits he has accumulated during the first half.

Fyodor Dostoyevsky, Russian author, essayist (1821-1881)

Conventional people are roused to fury by departure from convention, largely because they regard such departure as criticism of themselves.

Bertrand Russell, British philosopher, mathematician (1872-1970)

We are what we repeatedly do. Excellence then, is not an act, but a habit.

Aristotle, Greek philosopher, scientist, physician (384-322 BC)

It is never too late to give up your prejudices.

Henry David Thoreau, US essayist, poet (1817-1862)

If you want to have a great idea, have lots of ideas.

Linus Pauling, US chemist, double Nobel Prize winner (1901-1994)

If I have a thousand ideas and only one turns out to be good, I am satisfied.

Alfred Nobel, Swedish chemist, businessman (1833-1896)

What concerns me is not the way things are, but rather the way people think things are.

Epictetus, Greek philosopher (55-135 AD)

Things do not pass for what they are, but for what they seem. Most things are judged by their jackets.

Baltasar Graci�n y Morales, Spanish philosopher, author (1601-1658)

We don�t see things as they are, we see things as we are.

Anais Nin, US author (1903-1977)

An image is not simply a trademark, a design, a slogan or an easily remembered picture. It is a studiously crafted personality profile of an individual, institution, corporation, product or service.

Daniel J Boorstin, US media author, historian (1914-2004)

Imagination rules the world.

Napoleon Bonaparte, French soldier, statesman, revolutionary (1769-1821)

Imagination is more important than knowledge.

Albert Einstein, German physicist (1879-1955)

Everything you can imagine is real.

Pablo Picasso, Spanish painter (1881-1973)

A rock pile ceases to be a rock pile the moment a single man contemplates it, bearing with him the image of a cathedral.

Antoine De Saint-Exup�ry, French author (1900-1944)

The man who has no imagination has no wings.

Muhammad Ali, US heavyweight boxing champion (b. 1942)

He who has imagination without learning has wings and no feet.

Joseph Joubert, French essayist, moralist (1754-1824)

Reason can answer questions, but imagination has to ask them.

Ralph Waldo Gerard, US psychologist, author (1900-1974)

Microsoft�s only factory asset is the human imagination.

Bill Gates, US computer engineer, entrepreneur (b. 1955)

What is now proved was once only imagined.

William Blake, British poet, painter, engraver (1757-1827)

Imagination is a quality given a man to compensate him for what he is not, and a sense of humour was provided to console him for what he is.

Oscar Wilde, Irish dramatist, poet (1854-1900)

No man ever yet became great by imitation.

Samuel Johnson, British poet, critic, lexicographer (1709-1784)

When people are free to do as they please, they usually imitate each other.

Eric Hoffer, US philosopher, author, longshoreman (1902-1983)

If you steal from one author, it�s plagiarism; if you steal from many, it�s research.

Wilson Mizner, US playwright, author (1876-1933)

We forfeit three-fourths of ourselves to be like other people.

Arthur Schopenhauer, German philosopher (1788-1860)

The ideas I stand for are not mine. I borrowed them from Socrates. I swiped them from Chesterfield. I stole them from Jesus. And I put them in a book. If you don�t like their rules, whose would you use?

Dale Carnegie, US lecturer, author (1888-1955)

Be Daring

Be First

Be Different.

Anita Roddick, British retail executive, founder of The Body Shop (1942-2007)

Man�s main task in life is to give birth to himself, to become what he potentially is. The most important product of his effort is his own personality.

Erich Fromm, US psychologist, philosopher (1900-1980)

The reasonable man adapts himself to the world. The unreasonable man persists in trying to adapt the world to himself. Therefore all progress depends on the unreasonable man.

George Bernard Shaw, Irish playwright, essayist (1856-1950)

Follow the path of the unsafe, independent thinker. Expose your ideas to the dangers of controversy. Speak your mind and fear less the label of �crackpot� than the stigma of conformity.

Thomas J Watson, US businessman, founder of IBM (1874-1956)

I used to think anyone doing anything weird was weird. Now I know that it is the people that call others weird that are weird.

Paul McCartney, British musician, co-founder of The Beatles (b. 1942)

No one can possibly achieve any real and lasting success or get rich in business by being a conformist.

J Paul Getty, US industrialist (1892-1976)

Few great players make the transition into management. The reason is that great players are normally like soloists in an orchestra. They perform alone and tend to look down at team-mates with lesser ability.

Bob Paisley, British football manager (1919-1996)

Never play a thing the same way twice.

Louis Armstrong, US jazz musician (1900-1971)

In order to be irreplaceable one must always be different.

Gabrielle Bonheur �Coco� Chanel, French fashion designer (1883-1971)

You cannot step twice into the same river, for other waters are always flowing on to you.

Heraclitis, Greek philosopher (c. 535 � c. 475 BC)

I can�t stand to sing the same song the same way two nights in succession. Let alone two years or ten years. If you can, then it ain�t music, it�s close-order drill or exercise or yodelling or something, not music.

Eleanora Fagan, known as Billie Holiday, US jazz singer (1915-1959)

The only sustainable competitive advantage comes from out-innovating the competition.

James Morse, US judge (b. 1940)

Always remember that someone, somewhere, is making a product that will make your product obsolete.

George Doriot, US executive, founder of American R & D (1899-1987)

Once an organisation loses its spirit of pioneering and rests on its early work, its progress stops.

Thomas J Watson, US businessman, founder of IBM (1874-1956)

Don�t try to innovate for the future. Innovate for the present.

Peter Drucker, US management author (1909-2005)

We must adjust to changing times and still hold to unchanging principles.

Jimmy Carter, US President (b. 1924)

Always do right! This will gratify some people and astonish the rest.

Samuel Langhorne Clemens, known as Mark Twain, US author (1835-1910)

The Internet crosses borders and oceans with daredevil ease. There is no greater challenge to a parochial outlook than a day or two monitoring message traffic in this ongoing worldwide conversation.

Paul Gilster, US science author (b. 1949)

Email is reincarnating the age of letter-writing. We�re keeping in touch the way the Victorians did, building a personal community connected by a constant stream of letters sharing news and gossip. Email is reviving the �letter� as a forum for wit, style, and personality, as well as an invaluable business tool.

Leslie Schroeder, US public relations executive

Stop thinking about it as the �information superhighway� and start thinking about it as the �marketing superhighway�. Doesn�t it sound better already?

Don Logan, US media executive, Time Inc (b. 1944)

Tell me and I�ll forget.

Teach me and I�ll remember.

Involve me and I�ll learn.

W Edwards Deming, US statistician, author (1900-1993)

People tend to resist that which is thrust upon them. They tend to support that which they help create.

Vince Pfaff

Retention boils down to basic practices. A company that engages its people at all levels and in all ways is a company that keeps them.

Barbara Ettorre, US management consultant

Nobody�s ever insulted to be invited.

Mrs Leonard Lyons

A journey of a thousand miles starts in front of your feet.

Lao Tzu, Chinese founder of Taoism, author (6^th Century BC)

If everything seems to be coming your way, you�re probably in the wrong lane.

None travels so high as he who knows not where he is going.

Oliver Cromwell, English soldier, statesman (1599-1658)

To be conscious that you are ignorant is a great step to knowledge.

Benjamin Disraeli, British Prime Minister (1804-1881)

What you don�t know will always hurt you.

A leader is a dealer in hope.

Napoleon Bonaparte, French soldier, statesman, revolutionary (1769-1821)

Leadership is the transference of vision.

Hal Reed, US business executive (b. 1957)

The key to successful leadership today is influence, not authority.

Kenneth Blanchard, US management author, presenter (b. 1939)

Management is about now, leadership about the future; one implements goals, the other sets them; one relies on control, the other inspires trust; one deals in rational processes, the other in emotional horizons.

Amin Rajan, British economist, researcher, author (b. 1942)

The job of the leader is to speak to the possibility.

Benjamin Zander, British conductor, management presenter (b. 1939)

Good leaders must first become good servants.

Robert Greenleaf, US management consultant, educationist (1904-1990)

A leader takes people where they want to go. A great leader takes people where they don�t necessarily want to go but ought to be.

Rosalynn Carter, US First Lady (b. 1927)

Managers are often so busy cutting through the undergrowth they don�t even realise they are in the wrong jungle. A leader is a person who climbs the tallest tree, surveys the entire situation, and yells, �Wrong jungle!�

Stephen Covey, US management author, presenter (b. 1932)

People buy into the leader before they buy into the vision.

John C Maxwell, US clergyman, author (b. 1947)

I am always doing that which I cannot do, in order that I may learn how to do it.

Pablo Picasso, Spanish painter (1881-1973)

The difference between what the most and the least learned people know is inexpressibly trivial in relation to that which is unknown.

Albert Einstein, German physicist (1879-1955)

At the core of active learning is a deceptively simple requirement; students must be personally invested in the learning process.

David Garvin, US academic, business author

Sit down before a fact as a little child, be prepared to give up every preconceived notion, follow humbly wherever and whatever abyss nature leads or you shall learn nothing.

Thomas Henry Huxley, British biologist, philosopher (1825-1895)

We have two ears and one mouth so that we can listen twice as much as we speak.

Epictetus, Greek philosopher (55-135 AD)

The most important thing in communication is to hear what isn�t being said.

Peter Drucker, US management author (1909-2005)

If you�re talking, you�re giving information and therefore giving away power; if you�re listening and asking questions, you�re gaining information, the raw material of knowledge, and therefore gaining power.

Geoff Burch, British management author, presenter (b. 1951)

One of the best ways to persuade others is with your ears � by listening to them.

Dean Rusk, US statesman (1909-1994)

A good listener is not only popular everywhere, but after a while he gets to know something.

Wilson Mizner, US playwright, author (1876-1933)

It is a mistake to think we listen only with our ears. It�s much more important to listen with the mind, the eyes, the body, and the heart. Unless you truly want to understand the other person, you�ll never be able to listen.

Mark Herndon, US musician (b. 1955)

Not everything that counts can be counted, and not everything that can be counted, counts.

George Pickering, British clinician (1904-1980)

Sometime during the two-year curriculum, every MBA student ought to hear it clearly stated that numbers, techniques and analysis are all side matters. What is central to business is the joy of creating.

Peter Robinson, US executive (b. 1938)

Never measure the height of a mountain until you have reached the top. Then you will see how low it was.

Doug Hammarskjold, Swedish statesman (1905-1961)

What gets measured gets done � but only for the purpose of measurement.

David Williams, British author, presenter (b. 1950)

A newspaper consists of just the same number of words, whether there be any news or not.

Henry Fielding, British playwright, author (1707-1754)

For most folks, no news is good news; for the press, good news is not news.

Gloria Borger, US journalist, political pundit (b. 1952)

Nothing travels faster than light, with the possible exception of bad news, which follows its own rules.

Douglas Adams, British author (1952-2001)

Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

Joseph Heller, US author (1923-1999)

Only the mediocre are always at their best.

John Giradoux, French author, diplomat (1882-1944)

Meetings are indispensable when you don�t want to do anything.

John Kenneth Galbraith, US economist, diplomat (1908-2006)

Mistakes are the portals of discovery.

James Joyce, Irish author, poet (1882-1941)

One cannot make an omelette without breaking eggs � but it is amazing how many eggs one can break without making a decent omelette.

The mind is not a vessel to be filled but a fire to be kindled.

Plutarch, Greek biographer, essayist (46-120 AD)

A key characteristic of transformational leaders is that they motivate people to do more than they originally expected to do.

Elizabeth Chell, British academic, management author (b. 1949)

Martin Luther King did not say �I have a dream� to himself.

Benjamin Zander, British conductor, management presenter (b. 1939)

You know I was stumped one day when a little boy asked, �Do you draw Mickey Mouse?� I had to admit I do not draw any more. �Then you think up all the jokes and ideas?� �No,� I said, �I don�t do that.� Finally he looked at me and said, �Mr Disney, just what do you do?� �Well,� I said, �Sometimes I think of myself as a little bee. I go from one area of the studio to another and gather pollen and sort of stimulate everybody.� I guess that�s the job I do. I certainly don�t consider myself a businessman, and I never did believe I was worth anything as an artist.

Walt Disney, US artist, film producer (1901-1966)

Good leadership consists of motivating people to their highest levels by offering them opportunities, not obligations.

John Heider, US management author (b. 1960)

Leaders in the new organisation do not lack motivational tools, but the tools are different from those of traditional corporate bureaucrats. The new rewards are based not on status but on contribution and they consist not of regular promotion and automatic pay rises but of excitement about mission and a share of the glory and the gains of success.

Rosabeth Moss Kanter, US academic, management author (b. 1943)

We don�t want satisfaction. We want creative dissatisfaction associated with excitement about the job. That�s what motivation is made of.

Daniel Quinn Mills, US academic, management author (b. 1949)

Do you want to sell sugar water all your life, or do you want to come with me and change the world?

Steve Jobs, US executive, co-founder of Apple Computer Inc (b. 1955), persuading John Sculley to leave Pepsi Cola.

I�m slowly becoming a convert to the principle that you can�t motivate people to do things, you can only demotivate them. The primary job of the manager is not to empower but to remove obstacles.

Scott Adams, US cartoonist, author (b. 1957)

The best motivation is self-motivation. The guy says, �I wish someone would come by and turn me on.� What if they don�t show up? You�ve got to have a better plan for your life.

Jim Rohn, US motivational speaker, author (1930-2009)

Everyone needs to know what is expected of them. Expect people to be better than they are; it helps them to become better. But don�t be disappointed when they are not; it helps them to keep trying.

Merry Browne, US poet

The key to motivation is motive.

Roger Merrill, US management consultant, author

In everyone�s life, at some time, our inner fire goes out. It is then burst into flames by an encounter with another human being. We should all be thankful for those people who rekindle the inner spirit.

Albert Schweitzer, Alsatian theologian (1875-1965)

I was going to buy a copy of The Power of Positive Thinking, and I thought: What the hell good would that do?

Ronnie Shakes, US humorist

If opportunity doesn�t knock, build a door.

Milton Berlinger, known as Milton Berle, US actor (1908-2002)

Ability is nothing without opportunity.

Napoleon Bonaparte, French soldier, statesman, revolutionary (1769-1821)

When one door closes, another opens, but we often look so long and regretfully upon the closed door, we do not see the ones which open for us.

Alexander Graham Bell, British inventor (1847-1922)

There is no security on this earth, there is only opportunity.

Douglas McArthur, US general (1880-1964)

Opportunity is missed by most people because it is dressed in overalls and looks like work.

Thomas Alva Edison, US inventor (1847-1931)

When written in Chinese, the word �crisis� is composed of two characters. One represents danger and the other represents opportunity.

John F Kennedy, US President (1917-1963)

We are confronted with insurmountable opportunities.

Walt Kelly, US satirist (1913-1973)

The untalented are more at ease in a society that gives them valid alibis for not achieving than in one where opportunities are abundant.

Eric Hoffer, US philosopher, author, longshoreman (1902-1983)

The first man gets the oyster, the second man gets the shell.

Andrew Carnegie, British industrialist, philanthropist (1835-1919)

Report writing, like motor-car driving and love-making, is one of those activities which almost every Englishman thinks he can do well without instruction. The results of course are usually abominable.

Tom Margerison, US photographer

Only passion, great passion, can elevate the human soul to achieve great things.

Denis Diderot, French philosopher (1713-1784)

We may affirm absolutely that nothing great in the world has been accomplished without passion.

Georg Wilhelm Friedrich Hegel, German philosopher (1770-1831)

I don�t believe people are looking for the meaning of life as much as they are looking for the experience of being alive.

Joseph Campbell, US author, editor (1904-1987)

One person with a belief is equal to a force of 99 who have only interests.

John Stuart Mill, British philosopher, economist (1806-1873)

Work is love made visible. And if you cannot work with love but only with distaste, it is better that you should leave your work and sit at the gate of the temple and take alms of those who work with joy.

Kahlil Gibran, Lebanese philosopher, author, poet (1883-1931)

Champions aren�t made in gyms. Champions are made from something they have deep in them � a desire, a dream, a vision. They have to have the skill, and the will. But the will must be stronger than the skill.

Muhammad Ali, US heavyweight boxing champion (b. 1942)

There is no end. There is no beginning. There is only the infinite passion of life.

Federico Fellini, Italian film director (1920-1993)

If you are leaping a ravine, the moment of takeoff is a bad time for considering alternative strategies.

John Cleese, British actor, author (b. 1939)

Treat a man as he is and he will remain as he is. Treat a man as he can and should be and he will become as he can and should be.

Johann Wolfgang von Goethe, German poet, letter-writer (1749-1832)

Anything is possible if you don�t know what you�re talking about.

Being in power is like being a lady. If you have to tell people you are, you aren�t.

Margaret Thatcher, British Prime Minister (b. 1925)

Nearly all men can stand adversity, but if you want to test a man�s character, give him power.

Abraham Lincoln, US President (1809-1865)

It�s not a question of how much power you can hoard for yourself, but how much you can give away.

Benjamin Zander, British conductor, management presenter (b. 1939)

He who has great power should use it lightly.

Seneca, Roman philosopher, statesman, author (3 BC-65 AD)

Never underestimate the power of the powerless.

David Williams, British author, presenter (b. 1950)

Prediction is extremely difficult. Especially about the future.

Niels Bohr, Danish physicist (1885-1962)

Inventions have long since reached their limit, and I see no hope for further development.

Sextus Julius Frontinus, Roman engineer (40-103 AD)

Everything that can be invented has been invented.

Charles Duell, US director of Patents Office (1850-1920)

What, sir, would you make a ship sail against the wind and currents by lighting a bonfire under her deck? I pray you excuse me. I have no time to listen to such nonsense.

Napoleon Bonaparte, French soldier, statesman, revolutionary (1769-1821)

Rail travel at high speed is not possible because passengers, unable to breathe, would die of asphyxia.

Dionysius Lardner, British scientist (1793-1859)

This �telephone� has too many shortcomings to be seriously considered as a means of communication. The device is inherently of no value to us.

Western Union internal memo (1876)

The Americans have need of the telephone, but we do not. We have plenty of messenger boys.

William Preece, British chief engineer of the Post Office (1834-1913)

Heavier-than-air flying machines are impossible.

William Thomson, 1^st Baron Kelvin, British physicist (1824-1907)

While theoretically and technically television may be feasible, commercially and financially I consider it an impossibility, a development of which we need waste little time dreaming.

Lee DeForest, US inventor (1873-1961)

We must not be misled to our own detriment to assume that the untried machine can displace the proved and tried horse.

John K Herr, US general (1878-1955)

There is no likelihood man can ever tap the power of the atom.

Robert Millikan, US physicist, Nobel Prize winner (1868-1953)

Who the hell wants to hear actors talk?

H M Warner, Polish/US Hollywood producer (1881-1953)

It usually takes more than three weeks to prepare a good impromptu speech.

Samuel Langhorne Clemens, known as Mark Twain, US author (1835-1910)

There is no such thing as a problem without a gift for you in its hand.

Richard Bach, US author (b. 1936)

The worst crime against working people is a company which fails to operate at a profit.

Samuel Gompers, British politician (1850-1924)

Whoever could make two ears of corn or two blades of grass to grow upon a spot of ground where only one grew before would deserve better of mankind and do more essential service to his country than the whole race of politicians put together.

Jonathan Swift, Irish clergyman, poet, satirist (1667-1745)

Watch the costs and the profits will take care of themselves.

Andrew Carnegie, British industrialist, philanthropist (1835-1919)

The most important thing in life is not simply to capitalise on your gains. Any fool can do that. The important thing is to profit from your losses. That requires intelligence, and makes the difference between a man of sense and a fool.

Dale Carnegie, US lecturer, author (1888-1955)

I had no ambition to make a fortune. Mere money-making has never been my goal, I had an ambition to build.

John D Rockefeller, US industrialist, philanthropist (1839-1937)

A business that makes nothing but money is a poor kind of business.

Henry Ford, US automobile manufacturer, engineer (1863-1947)

Always concentrate on the service or product you provide first and the financial rewards second. Money is a by-product of excellence. Always make �doing what is right� your main priority and the financial rewards will follow.

Lawrence Weiss, US entertainer aka Larry Harmon, and Bozo the Clown (1925-2008)

Money often costs too much.

Ralph Waldo Emerson, US essayist, poet (1803-1882)

Surplus wealth is a sacred trust which its possessor is bound to administer in his lifetime for the good of the community.

Andrew Carnegie, British industrialist, philanthropist (1835-1919)

Never get so busy making a living that you forget to make a life.

Paula Williams, British designer, publisher (b. 1950)

Some are born great, some achieve greatness, and some hire public relations officers.

Daniel J Boorstin, US media author, historian (1914-2004)

Nobody believes the official spokesman � but everyone trusts an unidentified source.

Ron Nessen, US government press officer (b. 1934)

An issue ignored is a crisis ensured.

Henry Kissinger, German/US diplomat, political scientist (b. 1923)

News and political broadcasting bores its audience off the air as soon as it slides from controversy into public relations.

Paul Foot, British journalist (1937-2004)

It�s a funny thing about life; if you refuse to accept anything but the best, you very often get it.

Somerset Maugham, British author dramatist (1874-1965)

Find the qualities in your people and you find the quality in your company.

Simon Hornby, British retail business leader, W H Smith (1935-2010)

How long does it take you, as a boss, to achieve world class quality? Less than a nanosecond to attain it, a lifetime of passionate pursuit to maintain it.

Tom Peters, US management author, presenter (b. 1942)

Quality is free.

Philip B Crosby, US management author (1926-2001)

In communities where men build ships for their own sons to fish or fight from, quality is never a problem.

J Deville

With ISO 9000 you can still have terrible processes and products. You can certify a manufacturer that makes life jackets from concrete, as long as those jackets are made according to the documented procedures and the company provides the next of kin with instructions on how to complain about defects.

Richard Buetow, US executive, Motorola (b. 1931)

Don�t confuse consistency with quality. The customer decides what quality is by their own standards.

Geoff Burch, British management author, presenter (b. 1951)

Consistency is the last refuge of the unimaginative.

Oscar Wilde, Irish dramatist, poet (1854-1900)

The trouble with doing something right the first time is that nobody appreciates how difficult it was.

Walt West, US manufacturing executive

It is a very sobering feeling to be up in space and realise that one�s safety factor was determined by the lowest bidder on a government contract.

Alan Shepard, US astronaut (1923-1998)

The greater the emphasis on perfection the further it recedes.

Haridas Chaudhuri, Indian philosopher, author (1913-1975)

Quality control starts and ends with training.

Kaoru Ishikawa, Japanese quality guru, author (1915-1989)

The CEO of a small company decided they needed a motto to commemorate their longevity in the industry. This is what he came up with: �Our innovation makes us first � our quality makes us last.�

Scott Adams, US cartoonist, author (b. 1957)

There are no foolish questions and no man becomes a fool until he has stopped asking questions.

Charles Steinmetz, US electrical engineer (1865-1923)

That little packet of responsibility (job description), rewarded in accordance with a fixed formula (pay wall), and a single reporting relationship (place in the chain of command) is a roadblock on the highway of change.

William Bridges, US engineer, researcher, educator (b. 1934)

To do great work, a man must be very idle as well as very industrious.

Samuel Butler, British author (1835-1902)

Conversation enriches the understanding, but solitude is the school of genius.

Edward Gibbon, British historian (1737-1794)

Some days you must learn a great deal, but you should also have days when you allow what is already in you to swell up and touch everything. If you never let that happen, then you just accumulate facts, and they begin to rattle round inside of you.

Elaine Lobl Konigsburg, US author (b. 1930)

Sit in reverie and watch the changing colour of the waves that break upon the idle seashore of the mind.

Henry Wadsworth Longfellow, US poet (1807-1882)

It is generally recognised that creativity requires leisure, an absence of rush, time for the mind and imagination to float and wander and roam, time for the individual to descend into the depths of his or her psyche, to be available to barely audible signals rustling for attention. Long periods of time may pass in which nothing seems to be happening. But we know that kind of space must be created if the mind is to leap out of its accustomed ruts, to part from the standard, and generate a leap into the new.

Nathaniel Branden, US psychologist, author (b. 1930)

If you happen to be one of the fretful minority who can do creative work, never force an idea; you�ll abort it if you do. Be patient and you�ll give birth to it when the time is ripe. Learn to wait.

Robert Heinlein, US author (1907-1988)

Allow regular time for silent reflection. Turn inward and digest what has happened. Let the senses rest and grow still.

John Heider, US management author (1936-2010)

Before I compose a piece, I walk around it several times, accompanied by myself.

Erik Satie, French composer (1866-1925)

Solitude is as needful to the imagination as society is wholesome for the character.

John Russell Lowell, US poet, critic, statesman (1819-1891)

You must learn to be still in the midst of activity and to be vibrantly alive in repose.

Indira Gandhi, Indian Prime Minister (1917-1984)

It would do the world good if every man would compel himself occasionally to be absolutely alone. Most of the world�s progress has come out of such loneliness.

Bruce Barton, US author, advertising executive (1886-1967)

Silence is the element in which great things fashion themselves together, that at length they may emerge, full-formed and majestic, into the daylight of life.

Kahlil Gibran, Lebanese philosopher, author, poet (1883-1931)

Don�t just do it, stand there!

David Williams, British author, presenter (b. 1950)

Don�t walk in front of me, I may not follow.

Don�t walk behind me, I may not lead.

Just walk beside me, and be my friend.

Albert Camus, French/Algerian existentialist author (1913-1960)

Leadership is Relationship.

Benjamin Zander, British conductor, management presenter (b. 1939)

You can�t shake hands with a clenched fist.

Indira Gandhi, Indian Prime Minister (1917-1984)

There is a subterranean emotional economy that passes amongst us all. In every interaction we can make people feel better or worse.

Daniel Goleman, US psychologist, author (b. 1946)

A wise man knows everything; a shrewd one everybody.

Fortune cookie

If you approach each new person you meet in a spirit of adventure, you will find yourself endlessly fascinated by the new channels of thought and experience and personality that you encounter. I do not mean simply the famous people of the world, but people from every walk and condition of life.

Eleanor Roosevelt, US United Nations delegate (1884-1962)

If you want to make enemies, try to change something.

Woodrow Wilson, US President (1856-1924)

The desire for safety stands against every great and noble enterprise.

Cornelius Tacitus, Roman historian (55-120 AD)

If the odds are a million to one against something occurring, chances are 50-50 it will.

Lives of great men remind us

We can make our lives sublime,

And, departing, leave behind us

Footprints on the sands of time.

Henry Wadsworth Longfellow, US poet (1807-1882)

Leaders get out in front and stay there by raising the standards by which they judge themselves � and by which they are willing to be judged.

Frederick Smith, British politician (1872-1930)

The core leadership strategy is simple: be a model. Commit yourself to your own personal mastery. Talking about personal mastery may open people�s minds somewhat, but actions always speak louder than words. There�s nothing more powerful you can do to encourage others in their quest for personal mastery than to be serious in your own quest.

Peter Senge, US management author, presenter (b. 1947)

Hey, there are no rules here � we�re trying to accomplish something.

Thomas Alva Edison, US inventor (1847-1931)

For a man to achieve all that�s demanded of him he must regard himself as greater than he is.

Johann Wolfgang Goethe, German poet, letter-writer (1749-1832)

And above all things, never think that you�re not good enough yourself. A man should never think that. My belief is that in life people will take you at your own reckoning.

Anthony Trollope, British author (1815-1882)

No one can make you feel inferior without your consent.

Eleanor Roosevelt, US United Nations delegate (1884-1962)

If you are always worried about how you are performing a task, about how others perceive your performance, you will never perform it well. Performance requires forgetting yourself.

Richard Saul Wurman, US architect, author (b. 1935)

The battles that count aren�t the ones for gold medals. The struggles within yourself � the invisible, inevitable battles inside all of us � that�s where it�s at.

Jesse Owens, US athlete (1913-1980)

When we examine our self-image we tend to find that it has been formulated by the information we have been given by others about ourselves; the art teacher who continually tells us we will never be a painter; the parent who tells us every day that we are too soft and sensitive; the bully who is praised by his bully father; and so on.

Trevor J Bentley, US facilitator, author

Our deepest fear is not that we are inadequate. Our deepest fear is that we are powerful beyond measure. It is our light, not our darkness, that most frightens us. We ask ourselves, �Who am I to be brilliant, gorgeous, talented and fabulous?� Actually, who are you not to be? You are a child of God. Your playing small doesn�t serve the world. There�s nothing enlightened about shrinking so that other people won�t feel insecure around you. We are born to make manifest the glory of God that is within us. It�s not just in some of us; it�s in everyone. And as we let our own light shine, we unconsciously give other people permission to do the same. As we are liberated from our own fear, our presence automatically liberates others.

Nelson Mandela, South African statesman (b. 1918)

Getting ahead in a difficult profession requires avid faith in yourself. That is why some people with mediocre talent, but with great inner drive, go much further than people with a vastly superior talent.

Sofia Villani Scicolone, known as Sophia Loren, Italian actress (b. 1934)

The real �haves� are they who can acquire freedom, self-confidence, and even riches without depriving others of them. They acquire all of these by developing and applying their potentialities. On the other hand, the real �have nots� are they who cannot have aught except by depriving others of it. They can feel free only by diminishing the freedom of others, self-confident by spreading fear and dependence among others, and rich by making others poor.

Eric Hoffer, US philosopher, author, longshoreman (1902-1983)

An individual�s self-concept is the core of his personality. It affects every aspect of human behaviour: the ability to learn, the capacity to grow and change. A strong, positive self-image is the best possible preparation for success in life.

Joyce Brothers, US TV personality, psychologist (b. 1927)

Confidence is believing you have something to teach; arrogance is the belief you have nothing to learn.

Dale Dauten, US newspaper columnist (b. 1950)

There are two types of people � those who come into a room and say: �Well, here I am!� and those who come in and say, �Well, there you are!�

Frederick L Collins

I can say, �I am terribly frightened and fear is terrible and awful and it makes me uncomfortable, so I won�t do that because it�s uncomfortable.� Or I could say, �Get used to being uncomfortable.� It is uncomfortable doing something that�s risky. But so what? Do you want to stagnate and just be comfortable?

Barbra Streisand, US singer, actress (b. 1942)

Be thine own palace, or the world�s thy jail.

John Donne, British poet (1572-1631)

Self-confidence is the first requisite to great undertakings.

Samuel Johnson, British poet, critic, lexicographer (1709-1784)

If you want to buy from us we speak English, but if you want to sell to us you must speak German.

Helmut Kohl, German statesman (b. 1930)

The merchant has no country.

Thomas Jefferson, US President (1741-1826)

Production minus sales equals scrap.

John Fenton, British sales author, presenter

When we sell products, we don�t sell objects, we sell feelings.

Geoff Burch, British management author, presenter (b. 1951)

It�s not creative unless it sells.

David Ogilvy, US advertising executive (1911-1919)

Plan the sale when you plan the ad.

Leo Burnett, US advertising executive (1891-1971)

Don�t say yes until I finish talking.

Darryl F Zanuck, US film producer, script writer (1902-1979)

Consultants don�t come to your business to give you advice � they come to raise an invoice.

Alan Sugar, British entrepreneur, founder of Amstrad (b. 1947)

You can�t stay in your corner of the forest waiting for others to come to you. You have to go to them sometimes.

Winnie the Pooh, character in a book by A A Milne (1882-1956)

Life is pain. Anyone who says differently is selling something.

Westley, character in the film �The Princess Bride� written by William Goldman (b. 1931)

Hey, size works against excellence.

Bill Gates, US computer engineer, entrepreneur (b. 1955)

Size isn�t everything. The whale is endangered, while the ant continues to do just fine.

Bill Vaughan, US journalist, author (1915-1977)

If you think you�re too small to have an impact, try going to bed with a mosquito in the room.

Anita Roddick, British retail executive, founder of The Body Shop (1942-2007)

Secrets for success:

1.����� Get up early.

2.����� Work hard.

3.����� Find oil.

J P Getty, US industrialist (1892-1976)

If everything seems to be going well, you have obviously overlooked something.

Coming together is a beginning. Keeping together is progress. Working together is success.

Henry Ford, US automobile manufacturer, engineer (1863-1947)

Teamwork is essential. It allows you to blame someone else.

For a list of all the ways technology has failed to improve the quality of life, please press three.

Alice Kahn, US author, journalist

When all else fails, read the instructions.

Few people think more than two or three times a year. I�ve made an international reputation for myself by thinking once or twice a week.

George Bernard Shaw, Irish playwright, essayist (1856-1950)

Dost thou love life?

then do not squander time,

for that is the stuff life is made from.

Benjamin Franklin, US statesman, author, scientist (1706-1790)

The only things that start on time are those things that you�re late for.

Whether you�re on a sports team, in an office or a member of a family, if you can�t trust one another, there�s going to be trouble.

Joe Paterno, US college football coach (b. 1926)

There�s no such thing as �half-trust�. The instructor pilot can�t �half� sit next to you on your fist solo.

Tom Peters, US management author, presenter (b. 1942)

The chief lesson I have learned in a long life is that the only way to make a man trustworthy is to trust him.

Henry Stimson, US statesman (1867-1950)

Set your expectations high; find men and women whose integrity and values you respect; get their agreement on a course of action; and give them your ultimate trust.

John Akers, US computer executive, IBM (b. 1934)

Organisational leaders who are motivated by the common good not only reject the role of the dictator who rules by fear; they also recognize that demagogues who seduce followers with false promises cannot maintain the trust essential for cooperation.

Michael Maccoby, US management author, psychologist (b. 1933)

What we obtain too cheap we esteem too little; it is dearness only that gives everything its value.

Thomas Paine, British author, political theorist (1737-1809)

Sometimes one pays most for the things one gets for nothing.

Albert Einstein, German physicist (1879-1955)

If you undervalue yourself, no-one�s going to come along and raise your price.

David Williams, British author, presenter (b. 1950)

Steinmetz once charged General Electric $10,000 for chalking an X on a defective machine part. When GE protested and asked him to justify the charge, he sent back this itemised bill � �Making one chalk mark - $1; knowing where to place it - $9,999.�

Charles Steinmetz, US electrical engineer (1865-1923)

You don�t get paid for the hour. You get paid for the value you bring to that hour.

Jim Rohn, US motivational speaker, author (1930-2009)

The individual�s most vital need is to prove his worth, and this usually means an insatiable hunger for action. For it is only the few who can acquire a sense of worth by developing and employing their capacities and talents. The majority prove their worth by keeping busy.

Eric Hoffer, US philosopher, author, longshoreman (1902-1983)

Some things have to be believed to be seen.

Ralph Hodgson, US poet (1871-1962)

If you think big enough, you�ll never have to do it.

The ability to express an idea is well nigh as important as the idea itself.

Bernard Baruch, US statesman, businessman (1870-1965)

The man is only half himself, the other half is his expression.

Ralph Waldo Emerson, US essayist, poet (1803-1882)

A good head and good heart are always a formidable combination. But when you add to that a literate tongue or pen, then you have something very special.

Nelson Mandela, South African statesman (b. 1918)

No leader sets out to be a leader. People set out to live their lives, expressing themselves fully. When that expression is of value they become leaders.

Warren Bennis, US academic, management author (b. 1925)

If it doesn�t matter who wins, then how come they keep score?

Vince Lombardi, US football coach (1913-1970)

He who hesitates is last.

We can be knowledgeable with other men�s knowledge but we cannot be wise with other men�s wisdom.

Michel de Montaigne, French essayist (1533-1592)

Knowledge is proud that he has learned so much; Wisdom is humble that he knows no more.

William Cowper, British poet (1731-1800)

The older I grow the more I distrust the familiar doctrine that age brings wisdom.

H L Mencken, US journalist (1880-1956)

That which seems the height of absurdity in one generation often becomes the height of wisdom in the next.

John Stuart Mill, British philosopher, economist (1806-1873)

The believer is happy. The doubter is wise.

Hungarian proverb

An optimist is a person who sees a green light everywhere, while a pessimist sees only the red stoplight. The truly wise person is �colour-blind�.

Albert Schweitzer, Alsatian theologian (1875-1965)

If one is too late to think, too vain to do a thing badly, too cowardly to admit it, one will never attain wisdom.

Cyril Connolly, British critic, author (1903-1974)

Be wiser than other people, if you can, but do not tell them so.

Philip Dormer Stanhope, 4^th Earl of Chesterfield, British statesman, letter-writer (1694-1773)

If you don�t want to work, you have to work to earn enough money so that you won�t have to work.

Frederic Ogden Nash, US humorous writer, poet (1902-1971)